Alignment of Business Processes and User Interfaces in the Context of Large Organizations

This paper presents a model-driven traceability-oriented solution to consider impacts on User Interfaces (UI) whenever changes are made on Business Process (BP) and vice-versa. Changes made on BP models or on system UIs require controlled update propagation on related models in order to coherently enable changes. Our solution includes the definition of mappings between BP models and some UI models aiming to guarantee that UIs and BPs are aligned. This solution has been analyzed in the context of a telecommunications organization and insurance contracts of a large bank/insurance organization.
proc. of 1st Sigchi Belgium Conference on New Communities