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Sousa, K., Mendonça, H., Lievyns, A., Vanderdonckt, J. :

Getting Users Involved in the Alignment of their Needs with Business Processes Models and Systems

Authors Sousa, K., Mendonça, H., Lievyns, A., Vanderdonckt, J.

Journal Journal of Business Process Management

Year 2011

Volume 17

Number 5

Pages 748-786